Shipping policy

 Shipping Policy

Thank you for shopping with Qlivo.

Order Processing

Processing Time: All orders are processed within 1–3 business days

 

 after successful payment confirmation. Orders are not processed on Sundays or public holidays.

 Shipping Charges

Orders below ₹799: ₹49 Shipping Charge

Orders of ₹799 and above: FREE Shipping

Shipping charges are displayed at checkout before payment.

 Cash on Delivery (COD)

COD Availability:Cash on Delivery is available for elegible pin codes.

 

COD Handling Fee: ₹49 per order.

 Delivery Time

Estimated Delivery: 4–8 business days after dispatch.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking link via Email or SMS.

Failed Deliveries

If a package is returned due to an incorrect address, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply for reshipment.