Terms of service

# Terms of Service

By accessing or using the Qlivo website, you agree to these Terms of Service.

## Orders

**All orders are subject to acceptance and availability.**

Qlivo reserves the right to refuse, cancel, or limit any order suspected of fraud, misuse, or unauthorized activity.

## Pricing

**All prices are displayed in Indian Rupees (₹).**

Prices, promotions, and product availability may change without prior notice.

## Payments

We accept secure online payments and **Cash on Delivery (COD)** where available.

**COD Fee:** ₹49 per order.

## Returns & Exchanges

Please refer to our Return & Refund Policy.

**Customer Return Fee:** ₹19

**Customer Exchange Fee:** ₹19

No fee will be charged for damaged, defective, or incorrect products.

## Product Appearance

Actual product colors may vary slightly due to different screen settings, lighting conditions, or printing processes.

## Intellectual Property

All content on this website, including logos, graphics, images, product designs, text, and branding, is the property of Qlivo and may not be copied, reproduced, or distributed without prior written permission.

## Limitation of Liability

Qlivo shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or our products.

## Governing Law

These Terms shall be governed by the laws of India.

## Changes to These Terms

Qlivo reserves the right to modify these Terms of Service at any time. Continued use of the website constitutes acceptance of any updated Terms.